Expedited Delivery & Logistics Our Commitment to Your Time and Property

At ARLumina, we understand that discerning clients in Karachi and throughout Pakistan expect not only sophisticated lighting but also an elevated delivery experience. We have designed our logistics process to reflect the same standard of excellence as our product collections.

Karachi Priority Delivery

For our Karachi clientele, we offer a dedicated 24 to 48-hour delivery service. Each piece is handled exclusively by our in-house team, ensuring your fixture arrives promptly and in flawless condition.

Complimentary Nationwide Shipping

As a gesture of appreciation, we provide complimentary shipping on all orders within Pakistan. Every shipment is fully insured from our door to yours, safeguarding your investment at every step.

Proactive Communication

Transparency forms the core of our client service. Should any delivery adjustment be needed, our team will coordinate with you directly to ensure your convenience remains our top priority.

On-Site Verification

To uphold our quality standards, you are invited to inspect your lighting piece upon delivery in the presence of our associate. Your signature upon receipt affirms that your order has arrived in impeccable condition.

Our Standards of Engagement

By selecting ARLumina, you invest in exceptional craftsmanship. The following terms are established to protect the integrity of our work and the safety of your living space.

Artisanal Character

Many of our designs feature hand-applied finishes. We celebrate the subtle distinctions in colour, texture, and form that distinguish true luxury—these are not imperfections, but the marks of genuine artistry.

Professional Installation

To preserve both the safety and longevity of your new lighting, we recommend that a licensed electrician install all hardwired fixtures.

Limitation of Responsibility

While we rigorously stand behind our products, we cannot assume responsibility for damage arising from improper installation or the use of bulbs exceeding the specified wattage.

Quality Standards & Return Protocols

Our commitment to quality is unwavering. Should your selection not meet your expectations, our returns process is designed to be fair and transparent.

Pristine Condition Requirement

Returns are accepted only for products that remain in their original, uninstalled state with all packaging intact. To protect the interests of all our clients, items that have been mounted or altered are ineligible for return.

Restocking & Certification

Approved returns are subject to a 20% restocking fee, reflecting the specialized care required to inspect and re-certify our luxury lighting before it can be reoffered.

Priority Replacement

If your order arrives with a manufacturing defect, we will arrange for an immediate replacement with the highest priority.

Commitment to Excellence

At ARLumina, our mission extends beyond lighting; we curate the atmosphere that defines your living environment. The proper illumination transforms a space into an experience, and we are honoured to be entrusted with this essential aspect of your home. Thank you for allowing us to bring elegance and distinction to your world.

We look forward to illuminating your design journey with care and precision.