PRIVACY & POLICY

PRIVACY & POLICY

Commitment To Your Privacy

At ARLumina, we recognize that trust is the foundation of a luxury experience. We are dedicated to safeguarding your personal information with the utmost diligence, applying the same meticulous standards to data security as we do to our products. Your personal data is never sold or shared for unrelated purposes; it is used exclusively to enhance your shopping experience and facilitate the secure fulfilment of your orders.

Information We Collect

To deliver a seamless and personalized service, we collect the following information:

  • Order Information: Including your name, shipping address, and contact details.
  • Payment Details: All financial transactions are processed via secure, PCI-DSS-compliant payment gateways. Complete credit card information is not stored on our servers.
  • Technical Data: The use of cookies and the collection of IP addresses are limited to optimizing website functionality and preventing fraudulent activity.

Data Protection Measures

We employ AES-256-bit encryption—an industry-standard used by leading financial institutions—to secure your data throughout all transactions. Our store operates on the Shopify platform, which is certified to meet the highest global security standards, ensuring your information remains confidential and protected at all times.

Purpose of Communication

We respect your time and privacy. Communications from us are limited to:

  • Essential updates regarding your order status and delivery.
  • Invitations to preview new collections, subject to your explicit consent.
  • Personalized support and guidance related to your lighting selections.

Your Rights

In accordance with international privacy regulations such as the GDPR and CCPA, you retain the right to access, amend, or request deletion of your personal data at any time. To exercise these rights, please get in touch with our support team at arlumina.official@gmail.com

Policy Transparency and Updates

Your continued use of our website constitutes acceptance of this policy. We reserve the right to update our privacy and data security practices as technology and regulations evolve, while remaining unwaveringly committed to your protection.